Cookie policy

Scope of this policy

1. Nexae, an application of Mail Handling International Limited (we or us or our) uses cookies when you visit our website, www.nexae.co.uk, (the Website) to help customise the Website and improve your experience using the Website.

2. This policy applies between you, the user of this Website, and us, Nexae, an application of Mail Handling International Limited, the owner and provider of this Website.

3. When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.

4. This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found at: https://www.nexae.co.uk/privacy-policy.

What are cookies?

5. A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

6. This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website and to improve our range of services.

7. Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies. For more information on how such personal information is handled and stored, refer to our Privacy Policy which is available online at: https://www.nexae.co.uk/privacy-policy.

How We Use Cookies?

8. Cookies may be used for the following purposes:

• To provide analytics

• To store your preferences

• MHI uses both session cookies and persistent cookies

• A session cookie is used to identify a particular visit to our Website

• These cookies expire after a short time, or when you close your web browser after using our Website

• We use these cookies to identify you during a single browsing session, such as when you log into our Website

• A persistent cookie will remain on your devices for a set period of time specified in the cookie

• We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in

Types of cookies

8. This Website uses the following cookies:

Type of cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies	These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.

9. You can find a list of the cookies that we use in the attached Cookie Schedule.

10. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.

How to control your cookies

11. You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.

12. You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.

13. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

14. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Changes to this policy

15. Nexae, an application of Mail Handling International Limited reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

Contact details

16. The Website is owned by Nexae, an application of Mail Handling International Limited incorporated in England and Wales with registered number 03241562 whose registered office is at 82 Feeder Road, Bristol, BS20TQ, England.

17. You may contact us:

a. by post using the address above.

b. by telephone at +44 (0) 117 977 6655.

c. by email at clientservices@mhi.co.

d. using the contact form on the Website.

This policy was created on 03 January 2022.

COOKIE SCHEDULE

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Cookies that we use on the Website:

Strictly necessary cookies

We use the following strictly necessary cookies:

Name of cookie

Purpose of cookie

.AspNet.ApplicationCookie

ASP.NET_SessionId

cookieconsent_status

Keeps user account information: Token, ClientId, PortalId, Username, First Name, Las tName, Live or Test account, HasIntegrations, Remember Me

Used to identity the users session on the server

Remember whether the user has acknowledged the cookie policy

Functionality cookies

We use the following functionality cookies:

Name of cookie

Purpose of cookie

ClosedSettingsAlert

ClosedDitheringAlert

Whether the user has closed the settings warning message

Whether the user has closed the label dithering warning message

Analytical/performance cookies

We use the following analytical/performance cookies:

Name of cookie

Purpose of cookie

_gid

_ga

_gat_gtag_UA_19708815_9

Google analytics - Used to differentiate users

Google Analytics - Used to limit the percentage of requests. It compiles information about how visitors use the site